Conflict managers assist in bring people to the table to resolve issues. They are trained experts in with great skill to review both sides of the argument, assisting the clients to come to an agreeable understanding without resorting to litigation or law.
Conflict resolution mediators, arbitrators, or conciliators help the parties decide on a mutually advantageous prospect to the disagreement. It takes a specialized set of skills to be a conflict resolution specialist, and the GKM Training Institute is ready to give that to its students.